Customer Service Representative -Call Center (S)

Company: Bishop & Company
Location: Honolulu
Posted on: February 8, 2025

Job Description:

Job Description

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.



Bishop & Company is seeking a Customer Service Representative for a financial organization in Honolulu, HI. The preferred candidate will possess customer service experience and demonstrate a high level of professionalism in phone-based interactions with customers.


Customer Service Representative
Job Duties:
Assist customers with a specific product line (i.e. Deposit accounts, Credit Card accounts). They will be trained in the following areas: basic product knowledge
anticipate call types for the products they're supporting
process/procedures for handling requests
system navigation to look up account information and/or procedures


Assist with Core conversion related inquiries (i.e. "before" and "after" conversion product info)
Complete all other duties as assigned

The ideal candidate will have: High School Diploma or equivalent required
Must be open to training Monday-Friday 8:30 am - 5:00 pm for the first 3 months of employment.
Shift will be 8:30 am - 5:00 pm, including Saturday or Sunday, upon completion of training.
High level of professionalism and customer-orientation, with strong verbal skills.
Ability to work in a fast-paced environment where creating a positive customer experience is the #1 priority while also appropriately handling confidential customer information.
1-2 years customer service experience or comparable work experience in a retail, sales or financial environment

Additional Information: Job Type: Temp- Hire Opportunity
Pay: $20/hr
Location: Honolulu, HI 96818
Parking: Provided on site
Work Schedule:
8:30 am - 5:00 pm, 7 days a week (shifts vary)
Call Center hours are 7:00 am-7:00 pm, 7 days a week - shifts may vary based on business need. Agents must be available to work on weekends.
Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify!



Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/

Location: Honolulu, HI

***No relocation, In-state applicants only. Must be available to interview immediately.***

Equal Opportunity Employer - Disability and Veteran

Keywords: Bishop & Company, Honolulu , Customer Service Representative -Call Center (S), Sales , Honolulu, Hawaii