Patient Account Representative

Company: Bishop & Company
Location: Aiea
Posted on: February 8, 2025

Job Description:

Job Description

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.


Bishop & Company is seeking candidates for a Patient Account Representative opportunity with a healthcare organization in Halawa, HI.

Medical Billing and Collections Representative
Position Summary: Responsible for billing activities including but not limited to medical billing, re-billing of denials, payments, collecting on delinquent accounts, records retention, processing medical records requests, and assisting with other administrative duties.

Job Duties: Responds to billing inquiries from the insurance carrier, patient and clients via telephone, in writing or in person.
Manages the departments' incoming telephone calls while providing excellent customer service.
Updates accounts and rebills medical claims, patient statements or client invoices as appropriate.
Processes credit card payments.
Comprehensively document all account activity accurately and timely.
Contacts patient or payors for additional information when necessary.
Performs activities related to billing reconciliation and analysis.
Analyzes and corrects errors from error processing queues.
Generates and analyzes various reports and takes appropriate action.
Reports payments to collection agencies.
Completes follow-up of claims on a timely basis according to productivity guidelines.
Reviews payment denials and discrepancies identified through EOB, remittance advices or payor correspondence and take appropriate action to correct these accounts.
Resubmits claims to payors as necessary via electronic, fax or hard copy.
Contacts insurance companies to verify patient's eligibility.


Qualifications:
Required: High School diploma or equivalent.
At least six (6) months customer service experience.
At least six (6) months of experience in medical billing or collections.

Preferred: Experience with filing and/or processing medical insurance claims.
Experience with alphanumeric data entry.
Prior work experience with Xifin.


Skills: Ability to process and maintain high volume of work and multi-task assignments.
Ability to communicate effectively in English, both in verbal and written form.
Strong analytical and problem-solving skills.
Ability to set priorities and make independent decisions with minimal supervision.
Ability to work independently and as part of a team.
Basic personal computer skills including Microsoft (MS) Word, MS Outlook, MS PowerPoint and Excel.
Ability to manage time and other resources effectively.
Ability to handle disputes and resolve conflict.
Excellent customer service skills.
Excellent phone etiquette skills.


Additional Information:
Temp to hire, Full time
Location: Halawa, HI
Parking: Street parking on Iwaiwa
Hours: Must be available Monday - Friday 830 am - 5:00 pm
Pay: $20.00/hr
Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing. We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Fax: 808-839-4844
Website: http://www.bishopco.net/

***No relocation, In-state applicants only. Must be available to interview immediately. ***
Location: Honolulu, HI
Equal Opportunity Employer - Disability and Veteran

Keywords: Bishop & Company, Honolulu , Patient Account Representative, Other , Aiea, Hawaii