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Manager Loan Servicing I/II

Company: Bank of Hawaii, Inc.
Location: Honolulu
Posted on: November 8, 2024

Job Description:

Job Summary
Under the direction of the Manager, this role manages and oversees the day-to-day operations of the Loan Servicing unit, which services all commercial and consumer loans processed by the Loan Operations Department (LOD), ensuring the highest level of service, product and business needs.
Key Responsibilities

  • Budgeting, planning, executing, and monitoring service quality processes.
  • Measuring service quality and providing guidance to the team.
  • Ensuring business unit's adherence to and compliance with regulatory requirements.
  • Complying with Bank policies and procedures related to:

  • Fair Banking
  • Anti-Money Laundering
  • Bank Secrecy Act
  • USA PATRIOT Act


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Keywords: Bank of Hawaii, Inc., Honolulu , Manager Loan Servicing I/II, Executive , Honolulu, Hawaii

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