Field Community Health Worker-Downtown Honolulu, HI
Company: UnitedHealthcare
Location: Honolulu
Posted on: October 14, 2024
|
|
|
Job Description:
At UnitedHealthcare, we're simplifying the health care
experience, creating healthier communities, and removing barriers
to quality care. The work you do here impacts the lives of millions
of people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable, and equitable.
Ready to make a difference? Join us to start -Caring. Connecting.
Growing together. - -
The -Field Based -Community Health Worker -is responsible for
assessment, planning and implementing care strategies that are
individualized by patient and directed toward the most appropriate,
least restrictive level of care. They also Identify and initiate
referrals for social service programs; including financial,
psychosocial, community and state supportive services, and manage
the care plan throughout the continuum of care as a single point of
contact for the member. -As a -Field Based -Community Health Worker
-(CHW), you will act in a liaison role with Medicaid -members to
ensure appropriate care is accessed as well as to provide home and
social assessments and member education. -The coordinator also
addresses social determinant of health such as transportation,
housing, and food access.
Working Schedule: -Schedule is Monday through Friday between the
hours of 8 am to 5 pm.
This position is a field-based position supporting our Community
Center, with a home-based office. -You will have the flexibility to
work remotely* as you take on some tough challenges.
Location: -Honolulu, Hawaii and throughout the island of O`ahu
Local travel up to 50% and mileage is reimbursed at current
government rate.
Primary Responsibilities:
Provide direct support to visitors to the Community Connection
Center to assist with service and resource navigation, information
and referrals, and general assistance
Participate in the day-to-day maintenance of the Community
Connection Center the ensure a clean and safe environment for
visitors
Adhere to guidelines and processes of the Community Connection
Center and seek appropriate guidance and support from Manager or
designee
Is knowledgeable of community resources and build positive,
productive relationships with community stakeholders to increase
supports to members and non-members
Participates in relevant and strategic community coalitions,
workgroups and taskforces to address SDOH disparities in the
community and to enhance the efficacy of UHC services
Assess, plan, and implement care strategies that are individualized
by patient and directed toward the most appropriate, lease
restrictive level of care
Utilize both company and community-based resources to establish a
safe and effective case management plan for members
Collaborate with patient, family, and healthcare providers
Identify and initiate referrals for social service programs,
including financial, psychosocial, community, and state supportive
services
Communicate with all stakeholders the required health-related
information to ensure quality coordinated care and services are
provided expeditiously to all members -
Advocate for patients and families as needed to ensure the
patient's needs and choices are fully represented and supported by
the healthcare team
Document all member assessments, care plan and referrals
provided
You'll need to be flexible, adaptable and, above all, patient in
all types of situations
Engage members either face to face or telephonically
Help member set person-centered SMART goals and develop a care plan
to achieve those goals with regular follow up calls and ongoing
documentation of progress towards goals met
Adhere to detailed, specific documentation requirements in the
member's health record
Proactively engage the member to manage their own health and
healthcare using Motivational Interviewing Skills
Provide member education on community resources and benefits
Utilize strong skill sets of managing multiple tasks at a time,
being self-motivated, driven toward quality results, managing time
well, being very detailed oriented and organized, work well in a
team and on your own, and ability to manage multiple deadlines
Knowledge and continued learning of community cultures and
values
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? -
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
Bachelor's Degree in social work OR licensed practical nurse (LPN)
OR CNA/HHA OR High School graduate with 3+ years of experience
working within the community health setting in a health care
role
1+ years of field-based experience
1+ years experience of knowledge of the resources available,
culture, and values in the community
Intermediate level of computer proficiency (including Microsoft
Outlook, Teams) and be able to use multiple web applications
Valid Driver's license, current automobile insurance with -access
to reliable transportation that will enable you to travel to client
and / or patient sites within a designated area
Must reside within the state of Hawaii on the island of O`ahu
Ability to travel 50% of the time
Access to a designated quiet workspace in your home (separated from
non-workspace areas) with the ability to secure Protected Health
Information and live in a location that can receive a UnitedHealth
Group approved high-speed internet connection or leverage an
existing high-speed internet service
Preferred Qualifications:
Community Health Worker (CHW) Accreditation
Experience working in Managed Care
Knowledge of Medicaid/Medicare population
Soft Skills:
Strong communication and customer service skills both in person and
via phone -
Ability to work independently and maintain good judgment and
accountability -
Demonstrated ability to work well with others
Strong organizational and time management skills -
Ability to multi-task and prioritize tasks to meet all deadlines
-
Ability to work well under pressure in a fast-paced environment
-
Excellent verbal and written communication skills; ability to speak
clearly and concisely, conveying information in a manner that
others can understand, as well as ability to understand and
interpret information from others -
Solves routine problems on own. Works with supervisor to solve more
complex problems
Prioritizes and organizes own work to meet agreed upon
deadlines
Works with others as part of a team
*All Telecommuters will be required to adhere to UnitedHealth
Group's Telecommuter Policy. -
- -
Hawaii Residents Only: -The hourly range for Hawaii residents is
-$19.47 to $38.08 -per hour. -Pay is based on several factors
including but not limited to local labor markets, education, work
experience, certifications, etc. -UnitedHealth Group complies with
all minimum wage laws as applicable. -In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives. - -
-
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission. -
-
-
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. -
-
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment. -
-
-
#RPO -#RED
Keywords: UnitedHealthcare, Honolulu , Field Community Health Worker-Downtown Honolulu, HI, Healthcare , Honolulu, Hawaii
|
Click
here to apply!
|
